We have to inspect all returned items when they arrive at our Facility. We can refund the cost of the merchandise & shipping if the return is a result of our error or defective products.
If the return is not a result of our error, but you initiate a return within 15 days since the arrival date, we refund the full cost of items but exclude the charge of delivery.
You can expect your refund within 3 weeks after the returned items arrive at our Facility. In many cases, you will receive a refund sooner, but we estimate 3 weeks because of returned product inspection at our facility (5 business days), and Bank Transfer (5 business days). We will notify you via email with the details of your refund.
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