Before we ship your order, we need 1-2 business days to prepare your orders, do strict quality-control tests and carefully package the items. When your parcel had been shipped, we will send your tracking number and tracking site by email.
Usually, your items will arrive in 4-7 business days, and you can also track the logistics status of your goods through the tracking number at any time.
In consideration of our customers' benefit, we will ship your order by mentioning "samples" or "gift" at a very lower price, this will not charge you any customs duties.
- Items received within 15 days;
- Items unused, not in damaged or worn condition;
- Items in original packaging.
- We have to inspect all returned items when they arrive at our facility. We can refund the cost of the merchandise & shipping if the return is a result of our error or defective products.
- If the return is not the result of our error, but you initiate a return within 15 days from the arrival date, we refund the full cost of items but exclude the charge of delivery.
- You can expect your refund within 3 business days after the returned items arrive at our facility. We will notify you via email with the details of your refund.